PATHETIC SERVICE/*********** STAFF

Tut Tut Planet Fitness - 1 or more complaints per day!!! and these are only the people that finally resort to Hello Peter. No wonder I have not had a proper response to my complaint that started on 2 September 2015. That's right 4 MONTHS AGO!!! My membership was due to expire at the end of September 2015 so I contacted Plant Fitness on 31 August 2015 and was told that I was now on a month to month contract. I asked how this would affect the month to month payment and was advised, in writing, that it would remain the same. Imagine my surprise then when the October amount was deducted from my account and showed an increase of over 50%. I immediately contacted The \dreaded"call centre and was told that they could not maintain the price because the original contract was part of a partner agreement. I said that is fine then cancel the contract. The November payment was again charged the Planet Fitness version of the monthly payment and December was charged as well as the \""annual\"" payment at the beginning of December. I then went to Bedfordview to sort this out but Lo and Behold when I got there the Manager had gone out. Now being overcharged at JustGym Edenvale. THS IS PATHETIC"""