NM
Nosipho M

1 reviews | Active since Nov 2010

03 Dec 2019, 07:58

Pathetic Experience

I took a contract with Planet Fitness late September of which I was supposed to get a free week pass and within that week I should have decided if i continue or terminate the contract of which I decided to continue with the contract. When I signed the i was told that the first 2 months will be for free and I will start paying in December and there was also no joining fee.

In October Planet Fitness started debiting my account of which i reversed the debit. And they rectified the mistake. In November they also deducted money from my account again and of which i reversed.When I went to the gym I was told to pay R639.00 and this will help them to rectify the account and they will credit my account so that I don't pay in December.

On the 28 Novemeber they debited my account with with R299 and again debited on the R599 on the 30th November and again on the 02December they debited R599 of which I reversed all the debit orders.

I want this contract to be cancelled because Planet Fitness bridged this contract from the get go.Do you know how embarrassing it is, when you get to the gym and you are told that you cant get in because you are owing and the receptionists they dont even care they will tell you about calling the call centre. I am so sick and tired of this **** and even now I cant even go to the gym because of lies and deceit. Thats not my problem that you hire people with no s****s and they make stupid mistakes like this.I have been in and out of the gym trying to resolve this issue but I am always the laughing stock at the beginning of the month.I want this nightmare to end.I rather go somewhere else than to be treated like a bad payer.

Please terminate this contract ASAP. Reference number PF***

My contact details : *** / ***

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