Pathetic Customer Service - New Contracts

<p>I had the "pleasure" of dealing with Ricardo, who tried to firstly lie to me regarding one year memberships - stating that if I wanted to join for a year, I can only have an offline membership. Upon telling him I have been a member prior for years all of the sudden his story changed and they had a year membership at a whopping amount! I immediately contacted surrounding clubs to see their rates and Chris Butcher from Parklands rep**** stating they have an offer for less than half of what Ricardo offered me per month, for a 12 month contract. I forwarded this information to Ricardo requesting another agent to assist me. Guess who has not heard a peep since then... Pathetic service and lies... what has happened to this once fantastic establishment - SHOCKING!!!</p>