Pathetic company with Terrible service

<p>I registered with Planet fitness Moreleta club end of October as they were owing me and my wife R400 each for wrongly debiting our money previous years - Now Clever called me to come and join as they have resolved my money - he gave us R199 special each in November and then agrees that we will start paying the Gym in Jan as they will use the R400 to pay for the Nov-Dec premiums. In dec i then recieved a message on my phone that they could not find money on our accounts and i asked them which account and i was provided wrong account no.</p> <p>I had to go work outside the country for 3 months and come back now when i return to gym i was told i owe R3100 and my wife also owes R3100 for not coming to Gym and not paying the account. I called the manager whom confirmed that the R199 membership i took had conditions which i was never told by Clever (Supervisor) at the time of the gym.</p> <p> </p> <p>Am so ****ed with this kind of service and trust me that am sending this to consumer commision.</p> <p>Firstly, the company could not even ask me for the correct banking details, then they could not enquire from within why was i billed in December when i was supposed to be billed in Jan and later they did not even advise me on mail when they dont find money in my account for more than 2 months.</p> <p> </p> <p>This is pathetic service....</p> <p> </p> <p> </p>