WV
WERNER V

1 reviews | Active since Jan 2015

28 Jan 2015, 10:00

PATHETIC !!!

I HAVE A PLANET FITNESS ACCOUNT , I WANTED TO CANCEL IT AND THEY MADE A PATHETIC AGREEMENT THAT I SHOULD PAY R4000 BEFORE IT CAN BE CANCELLED. I AM TOTALLY DISAPPOINTED IN THE SERVICE SEEING THAT NO-ONE COULD HELP ME. THE LAST FOUR MONTHS THEY DEDUCTED R1000 EVERY MONTH AND NOW THEY STILL WANT R4000. THIS IS NOT WHAT I AGREED ON AND I'M EXTREMELY UNHAPPY ABOUT IT. I AM VERY ILL AND CANT AFFORD TO PAY THIS MUCH MONEY EVERY MONTH AND DUE TO MY ILLNESS I WANTED TO CANCEL MY ACCOUNT.<br> I HOPE YOU CAN HELP ME OUT ON THIS ONE, I THANK YOU IN ADVANCE FOR YOUR HELP.<br> WERNER VISSER

0
Replies (1)
Planet Fitness
Planet Fitness's reply30 Jan 2015, 09:14
Official
Hello WERNER1992,

We thank you for contacting us with regards to your query.

To cancel an agreement you need to pay an early termination fee.

One of our member respondents will be in contact to assist you.

Yours In Fitness