Pathethic client relations

I have purchased a contract that was never activated by the gym. It is almost 3 years and I am still waiting. <br> <br> I have contacted the club on numerous occasions as well as made appointments. <br> <br> I am longer in the country and I am unable to visit the Club. <br> <br> They no longer even respond to my calls as well as emails. <br> <br> I have now spoken to the branch manager Sean and awaiting feedback yet again!!!!!<br> <br> It costs me a fortune to call every single day and to be kept on hold. <br> <br> This is unprofessional and frustrating. <br> <br> Its almost 3 years!! Wake up and sort this thing out!!!!!!<br> <br>