1 reviews | Active since Jan 2026
Overcharged / wrong billing @ Planet fitness. Poor service and rude manager
Have had bad experience all the way. 1st registered my child and accessed gym. After about 3 months was told an amount for her tag had to be paid which was already paid. Argued this but paid ultimately as she needed to use the gym. Paid this at Linton corner gym. She had problems accessing gym all the contract period by the way as we had to wait at the reception everytime we accesss the gym for her to be verified and enter though she had the tag. Imagine the whole year. 2ndly one time I was accessing gym at Olympus where I was a member, the rude manager stopped me like a ******** that I can’t access the gym due to an outstanding amount of my daughters tag. Mind you was rushing for a class which I missed because he made me to stand there whilst arguing that this has already been paid twice and that can I be let through will argue after my class. He refused that I had to sort then. I did pay. Thereafter I decided that I was done with planet fitness and cancelled my membership. I was supposed to be invoiced for 1month. Now they are invoicing for two months. Poor service and rude managers
