XT
Xolani T

1 reviews | Active since Dec 2016

06 Dec 2024, 11:17

Not happy at all

This is painful to pay something that you are not using I got this vehicle end of January then mid February was a slightly accident,since then I was pedastrian for 3 months with no vehicle while I m paying every month

Mid October vehicle broke since then I don’t have a car till now it’s another 3 to 4 months debet without a vehicle they ripped me off

Now I come to conclusion that I can’t pay every month while I don’t have a vehicle its either we close my account or they can organise a hired vehicle until my car get back to the road

0
Replies (1)
Planet Fitness
Planet Fitness's reply07 Dec 2024, 15:01
Official
Good day Xolani, 

Thank you for contacting us. We sincerely apologize for your experience. Our senior consultant will investigate this matter and get back to you promptly. 

Best regards,  
Planet Fitness Team.