TM
Tshepiso M

1 reviews | Active since Jun 2016

02 Jun 2016, 11:07

No value for money

<p>I have unfortunately been a member of Planet Fitness club (Centurion Gate) for a couple of months and already I cannot wait for my contract to lapse so that I can cancel. Almost bi-weekly we have to experience problems with the geyser recurring from around March 2016. At times you hit the showers after a workout only to read that there is no cold water, on a winter morning #SMH. The airconditioning, sound system in the studio and access into the gym is faulty often if not most of the times. If the classes are not cancelled, they are given as if its a favor. Just by the count of people who attend classes should be enough indication that something is wrong. Members religiously make payment and the least that can happen is for the basics to be in order. Please provide the procedure for premature cancellation as a result of breach of contract by Planet Fitness. Thank you.</p>

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Replies (1)
Planet Fitness
Planet Fitness's reply03 Jun 2016, 06:38
Official

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness