No sevice

I am not happy with the customer support as i have sent an email last week and i still have not received any feedback. If i do not receive any feedback, i am going to cancel my debit order. You will then have to make me open a new one so i can pay off my cancelation fee monthly. This service is unacceptable and i am absolutely appalled by the lack of customer service. You are quick to set up contracts and take the clients money, but when it comes to customer service, it is absolutely unacceptable. If i could, i would rate 0 stars of half a star