No Service at Planet Fitness

Over the past months, I have had nothing else but what can be described as the worst possible service from Planet Fitness. My numerous messages to their email addresses are simply ignored. In brief - I visited the Bedfordview gym over a month ago to join. I was told that my 11-year-old daughter would get free membership by one of their sales consultants. On this basis, I signed up, paid R200 for access cards, and signed a debit order. It turned out that my daughter's membership was NOT free. Both the consultant and the club manager attempted to get me to commit ***** by signing a contract stating that she was at a school that does not attend in order to process the application. I refused to do this. The consultant then told me that I had no other option but to cancel the membership that I had just signed up for. This I did. Three things were promised to me. Debit order cancellation, membership cancellation and a refund of R200. Only R100 was refunded. no confirmation of cancellation of the debit order or membership has been received. Absolutely useless! These people are not interested in attracting clients. I will never deal with them again.