NO RESPONSE FROM \CUSTOMER SERVICES""""

First of all,<br> i did not want to come to HALLOPETER, to issue my complaint, BUT they leave me with no other choice.<br> <br> On the 21st of September i phoned customer services about my gym membership still being active for almost 2 years AFTER i've cancelled my membership at planet fitness, with a letter stating so.<br> The lady gave me customer services email, and said i should send them an email explaining my situation, so i did.<br> <br> The 22nd of September, i send them an email, explaining to them that i have cancelled my gym membership, but its still active, leaving me OWING the gym over R3000.00 in gym fee's, i even send them the original cancellation letter. BUT no response, the opened AND read my email.<br> The next day, i did a follow up on this matter, they opened and read my mail, still NO RESPONSE.<br> <br> And AGAIN i send them an email on the 28th of September to this email address [Email Removed] opened and AGAIN read my mail, NO RESPONSE..<br> <br> So my last attempt in contacting them was today, sent them a mail, they opened and read my mail... i have not heard anything from them. <br> To whom should i go, if CUSTOMER SERVICES are not even doing what they get payed to do!!!