No loyalty to customers & no follow through!!!

After 2 months of fighting with PLANET FITNESS to show me some loyalty after having had a contract with them for over 10 years I now have to resort to these measures!<br> <br> Discovery Vitality cancelled my contract after I did not make ONE ENTRY TO THE GYM - even though I am sure the gym is lying about it - the gym has shown NO CONCERN & DONE NOTHING to help rectify this even after I chased them to do so - they don't respond to emails or return your calls - specifically SEAN MASKELL. How did he get the position of manager???? <br> <br> I was under the impression that a gym whose reputation is going downhill (and fast) would try KEEP their customers - not just **** them off and ignore them... wow - PLANET FITNESS you have now reached a new low. I am not chasing your bad service anymore. I have been waiting for over 2 weeks now for SEAN OR GLORIA to follow up with this and whenever I call, NEITHER ARE AT WORK - No wonder your service is SO BAD!!!<br> <br> I am disappointed that it has now come to this. <br> <br> I am sure VIRGIN ACTIVE will be very happy to have my business since PLANET FITNESS DON'T CARE