No customer service, Rude, Abuse Contract

Joined the Hennopsveiw Planet Fitness (do not have access to other Planet Fitness Centers) with my Wife, since it was close to home and they had a creche to look after the kids. We made it clear to the sale consultant that the creche was the reason for joining that branch.<br> Now the creche will be closed.... This is terms of service that will no longer be delivered, and I want to end the contract because it will now be impossible for me and my wife to go gym together... Unless we have to pay extra for babysitters... <br> I phoned the head office, was denied to speak to a manager when the consultant could not assist me, and she even dropped the call when I asked to speak to someone else...<br> Now they expect me to drive kilometers further to another gym through heavy traffic areas to go gym at a center with a creche... Or pay a NORMAL cancellation fee, for their mess up...<br> This inconsiderate behavior, rude service center operators, and abuse of contractual agreements is what Planet Fitness head office is all about!!!!<br> You can also try e-mailing them... but I am still awaiting a reply...<br>