NK
Nozipho K

1 reviews | Active since May 2010

22 Sept 2025, 13:04

Multiple Debit Orders

Hi, I am so irritated by Planet Fitment. They still have not resolved a query when they debited my account 95 times and it ended being on a minus. I logged a query since Jul 2025, to date I have not received my money back for the back charges.

0
Replies (2)
Planet Fitness
Planet Fitness's reply04 Oct 2025, 13:29
Official
Hi Nozipho,

Thank you for bringing it to our attention. We’ll urgently review your query with our accounts team to ensure this matter is resolved and will get back to you as soon as possible with feedback. 

Regards,
The Planet Fitness Team. 
NK
Nozipho K's update10 Oct 2025, 15:15
Reviewer Update
Hi Mzamo and Lentswe,

Thank you for resolving my query.

Regards,