LG
Liza-Mari Gloy

1 reviews | Active since Jul 2015

02 Jul 2015, 14:51

Monthly debit order went off twice!

Good day. I recieved a sms that my monthly payment of R295.00 went off twice this month on the 1st of July 2015.<br> <br> I called the customer care and they said that a fee of R295 is conducted of everyone's account one time per year to fix the gym equipment but when I go the the gym there is always equipment that is not working.<br> <br> It is not acceptable because they don't even send a email warning you about this. I am a student and a extra R295 per month for me is a lot of money.<br> <br> I really hope you can fix this. <br> <br>

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Replies (1)
Planet Fitness
Planet Fitness's reply06 Jul 2015, 14:56
Official
Hello Liz20,

We Thank you for contacting us,

One of our member respondents will be in contact to assist.

Yours in Fitness