Money hungry - ****ndous

I was blacklisted by planet fitness plattekloof for services - i never used - i was transfered from soneike to plattekloof - but when i asked to be assisted with payment as my handbag wallet everything was ****** i was advised they don't take cash - receptionist refused to give me banking details for payment - nor was she interested in getting the manager - this was about 3 years ago now i can't apply for a loan because of this - and for R150 how pathetic can you get as a company