LJ
Leandrie J
1 reviews | Active since Dec 2018
25 Feb 2025, 07:36
Money Hungry *******!
I enquired about joining planet fitness at the end of January. I asked them on numerous occasions if my daughter can go for the 7 day free trial. She went there and they turned her away because I wasn't with her after I explained that I went for surgery and I'm not Mobile. I decided to then cancel my membership a week later. They send me an email with the cancelation confirmation but tell me I owe them R2400! For a week????? Then they deduct the debit order this month anyway after I cancelled. They are money hungry ******* who ***** your money stay away!
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Replies (1)Planet Fitness's replyOfficial
25 Feb 2025, 09:06Good day Leandrie,
Thank you for reaching out. Please confirm the cell number you used to register for the membership.
Our senior consultant will investigate the matter and get back to you promptly.
Best regards,
Planet Fitness Team.
Thank you for reaching out. Please confirm the cell number you used to register for the membership.
Our senior consultant will investigate the matter and get back to you promptly.
Best regards,
Planet Fitness Team.
Planet Fitness's reply25 Feb 2025, 09:06
Official
Good day Leandrie,
Thank you for reaching out. Please confirm the cell number you used to register for the membership.
Our senior consultant will investigate the matter and get back to you promptly.
Best regards,
Planet Fitness Team.
Thank you for reaching out. Please confirm the cell number you used to register for the membership.
Our senior consultant will investigate the matter and get back to you promptly.
Best regards,
Planet Fitness Team.
