Misrepresentation and bait marketing

<p>First I'd like to complain about hellopeter as my "account data did not pull through from the old site to the new one." Therefore my previous complaint on the 1rst of February 2016 about planet fitness was erased. <br /> <br />Planet fitness original complaint: <br />i was approach by your lakefield branch to join , the advisor insisted in November 2015 that I join at such time as there was Bonitas vitality promotion, claiming if I am a member with Bonitas I will pay R99pm at planet fitness. Upon meeting to draft the membership with the advisor at the branch, he exclaimed that the Bonitas programme would only open in January 2016 and was not sure whether the same amount of R 99p.m would still apply, advising me to sign up using another plan and would change my plan once the Bonitas programme came into effect in 2016. I agreed and paid the R100 registration fee in November and received the tag. <br />The advisor had kept calling and nagging me during December insisting I come sign my contract of which I could not as I had left for a vacation. The next year the manager assisted me in signing the contract and everything seemed finalized. <br />To my surprise the manager and the advisor kept calling me, informing me that I actually had to have had a certain plan with Bonitas which is R190 extra, to which I highly refused what they had do is bait marketing according to the CPA and misrepresented themselves and now wanted to enter in another contract with a third party. <br />The manager insisted I either stay with the original package I was forced to enter into, which was way more than R99 pm or a student plan which was still more that r99pm I was original promised when I had entered the contract. I wished to cancel the contract to which he claimed I could not and had to pay cancellation fee. <br />I called the main branch to which they informed me I am on the system but my contract had not come into effect. So to my surprise I called back the manager of which he denied such. <br />I wrote this complaint on hellopeter in February and a consultant called me, to which I exclaimed I wanted the registration fee back and a cancellation of the account, she said unfortunately a refund of the reg. fee is not possible to which I accepted and told her to cancel the contract effective immediately and the conversation end there.</p>