LM
Lebogang M

1 reviews | Active since Apr 2015

29 Jan 2016, 09:20

Misleading to Join

I joined the gym a year before last on the 31/12/2014 , I was told that my contract will increase after two which is 2017 ,to my surprise January 2016 there was an increase. I feel that I was mislead to join because of the monthly fee.I contacted the call centre I was advised that the contract has the CPI. I will take this further to the TCF committee as I face unreasonable post-sale barriers and I wasn't provided with clear information during the sale.

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Replies (1)
Planet Fitness
Planet Fitness's reply29 Jan 2016, 16:08
Official
Hello Lebogang1992,

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness