Misleading and false information

I joined planet fitness in June due to the sweet nothing information they gave me because it was what I was looking for in a membership. I was told I could freeze my account if I'm going on vacation or when I move to a place where there is no planet fitness. Now that I personally went to speak to sales manager I was told otherwise and told there's a fee l. She did not reprimand her team member who fed me false information. So she sent her manager an email and told me that my account will be frozen but now they took more than they were supposed to take and there's now information that I have to pay a fee for December for what I don't know and some other fee that they cannot account for but had the nerve to debit it from my account. So I called the call centre and they telling me there's nothing they can do but train their staff members so they don't care about their customer service. I highly recommend people not to go to that gym because you will end up paying for breathing in their gym