Misleading and deceptive representation for sales drive

I went to go and look for a friend of mine at the Claremont branch thinking he works there, I wanted to sign up under him for moral support and the sales manager at that gym gave me falls information and said the person I'm looking for is not there at the moment but they will let him know when he is back but in the meantime I should sign up and when my friend is back he will get the commission. Later that day my friend called and said he's still waiting for me at a different gym, only to find out that sales manager used false information to secure a sale.

Secondly, that sales manager still **** about giving me a discount if I sign up immediately and i did just that only to get a debit order of a full price on the day of then debit. When I called in to the reception and asked them to take me through to the sales manager, he immediately dropped the call when he realized it was me calling. The following day when I visited the branch for my query the receptionist told me I won't be able to see the sales manager he is busy so I had to get a sales consultant to help me with my query. At the end of a long process the sales consultant told me everything is fixed and the discount will be app**** only for them to debit double the following month with no discount app****. So I went in again and requested them to cancel my contract because they misled me. They told me to pay a cancellation fee because the incorrect contract they filed for me is already active so I'll have to pay the cancellation if I wanted to cancel it. That's when I refused and called their contracts department and they told me the same thing but with an option of holding the sales manager accountable to pay for that cancellation fee because he was the cause of all that trouble. Till today he refused to help me and their financials department keep harassing me daily to pay a fee that I'm not liable for.

Even with emailing them a complaint didn't work because dishonesty is a culture to them. It stats on the internet that as soon as you file a complaint one of their members will call you back and they never did. They **** and said they couldn't reach me while my phone was on with strong signal and didn't even receive a missed call notification. They just decided to lie to avoid my complaint.

When their financials department call me they just demand the fee and refuse to resolve the matter claiming that their job is just to make collections nothing else.