1 reviews | Active since Nov 2024
Misleading and Deceptive.
Dear Planet Fitness Team,
I hope this message finds you well. I am writing to formally request the cancellation of my gym membership, which I believe has been processed incorrectly.
Recently, I visited one of your facilities where a consultant informed me that I needed to sign up immediately to take advantage of a special promotion. I comp****, paying a fee of R150 on that day. However, I want to clarify that I have not utilized the gym services since then.
Given that I have not accessed any facilities or services associated with this membership, I believe it is unjust to hold me accountable for any associated fees or to keep my name linked to a contract I did not intend to maintain. I kindly ask that my membership be canceled without any penalties and that my name be removed from your records.
I appreciate your immediate attention to this matter and hope to resolve it swiftly. Please confirm the cancellation and ensure no further charges will be app**** to my account.
Thank you for your understanding and cooperation.
Planet Fitness Team
Planet Fitness Team
