Misinformed me about a contract and never rep**** to my email

<p>When I tried to upgrade my contract the following misstatements were made:</p> <p>I asked if I could upgrade my contract to a health contract I was informed that I could as long as I am on discovery.</p> <p>I have discovery health and when I wanted to upgrade my contract this was refused since I am on discovery health this detail was not told to me.</p> <p><br />I was also not informed of the fee I have to pay when I upgrade my contract.</p> <p><br /> I changed gyms and was informed about the price increase but did not know that I would not be able to go back to my previous contract of R 199 a month if I wished to switch back to my old gym.</p> <p><br />They told me I can freeze my contract for when I'm studying when I asked them over the phone they said it was for medical reasons only.</p> <p><br /> Furthermore I wouldn't have taken out the contract in first place if I did not know these details especially that I not be able to upgrade with my Discovery Health.</p> <p> </p> <p>and after i sent their customer service this email they never rep****....</p> <p> </p> <p>It's been two weeks still no reply to my email my ref number is : pf***</p> <p>email: ***</p>