B
Busisiwe
1 reviews | Active since Aug 2023
03 Jun 2025, 11:26
****mer Gym
I am getting so annoyed with these ****mers planet fitness together with their debt collections Landau Collections. These people are ****mers I am made to pay extra fees which were not part of the agreed payment plan. Customer service at this planet fitness are not helpful.
I will never recommend this gym to anyone your people are so *********** and just want to milk money out of people. I am so sick of this
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Replies (1)
Planet Fitness's replyOfficial
05 Jun 2025, 08:13 Hi Busisiwe, Thank you for reaching out and sharing your concerns. We're sorry to hear about your experience and understand how frustrating this situation must be. Please be assured that we take your feedback seriously and are currently reviewing the matter. A member of our team will be in touch with you directly to address your concerns and provide further assistance. We appreciate your patience and the opportunity to resolve this. Kind regards,
Planet Fitness Team
Planet Fitness Team
Planet Fitness's reply05 Jun 2025, 08:13
Official
Hi Busisiwe, Thank you for reaching out and sharing your concerns. We're sorry to hear about your experience and understand how frustrating this situation must be. Please be assured that we take your feedback seriously and are currently reviewing the matter. A member of our team will be in touch with you directly to address your concerns and provide further assistance. We appreciate your patience and the opportunity to resolve this. Kind regards,
Planet Fitness Team
Planet Fitness Team