1 reviews | Active since Jul 2014
Membership Cancelled
I am disgusted at the level of incompetency from this pathetic company. I did an online membership cancellation request on the 28/12/2014. I only received confirmation of the cancellation 15 days later, after my account was debited without my authorization. I then reversed the debit as i don't owe this company nothing, it's not my problem my query was attended to 15 days later. Last month planet fitness kept on debited my account without my authorization again and i had to bare the costs of debit order reversals. I cancelled my membership with you and yet day before yesterday 2 debit orders that were not authorized by myself went off an amount of R655 and another of R1350. I am really livid and really going to take action against you guys. I blocked your debit orders that i never authorized and if one more debit runs from my account, the will be hell to pay. I suggest someone calls before end of business today or i will get my lawyer involved in this.
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours in Fitness
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours in Fitness
