NT
Nombuso T

1 reviews | Active since Sept 2019

02 Nov 2020, 12:39

Membership Cancellation

I have been unsuccessfully trying to cancel my membership for over a week now... no response to my emails, the customer service number is constantly engaged, my Home Club “cannot assist me”.

0
Replies (2)
Planet Fitness
Planet Fitness's reply03 Nov 2020, 08:28
Official
Hi Nombuso,

Thank you for your message.
Please could I ask you to email me all your details ID No, Contact Number and email address to *** and I will get someone to get in touch with you right away.


NT
Nombuso T's update03 Nov 2020, 09:05
Reviewer Update
The email address you have provided has been redacted. Please try and resend it.

If it’s the customer service email address, then it’s pointless as no one is responding to those emails.