LH
Luti H
1 reviews | Active since Jun 2024
19 Nov 2024, 18:06
****med by Planet Fitness
I have requested to cancel my membership. I was promised a lot upon signing by their Sales person. But what is being debited is not in agreement with what was discussed. When I tried to reach out to get assistance, I was not helped much. Now I have requested they cancel my membership but still I have received no response. I am have now resorted to email so that things are in writing, as opposed to face to face. Cause now it’s my word against the sales agent that assisted me
Helpful (0)
Replies (1)0
Replies (1)Planet Fitness's replyOfficial
22 Nov 2024, 07:02Good day, Luti.
Thank you for bringing this matter to our attention. We sincerely apologise for the delay in responding to your cancellation request. One of our senior consultants will contact you promptly.
Best regards,
Planet Fitness Team.
Best regards,
Planet Fitness Team.
Planet Fitness's reply22 Nov 2024, 07:02
Official
Good day, Luti.
Thank you for bringing this matter to our attention. We sincerely apologise for the delay in responding to your cancellation request. One of our senior consultants will contact you promptly.
Best regards,
Planet Fitness Team.
Best regards,
Planet Fitness Team.
