1 reviews | Active since Apr 2021
Maybe think twice!!!
We all know that that one day we decide to take a gym contract - but then we only visit it once or twice - well I'm one of them... 5 years later I receive an e-mail for debt collecting agents of outstanding account for Planet Fitness - which are being debited form my account every month to only find out that if they had a problem with debiting your account - they automatically add an payment of R299.00 or R249 to try and get your account up to date but still adding the new month - not very nice idea if you are under the impression that all is still good to find out you have an arrears with them. When phoning them to find out what is going on they said sorry we only use sms as communication and we have forwarded sms's to you... but my number changed just after joining the Gym (e-mail on record still the same) as to really who is still using sms.... NOT ONE E-MAIL OF ARREARS AMOUNT from them and also been handed over to two different collecting agents. Nice....
