Masters in Frustrating People!!!! Can’t be accountable

I have been chasing Planet Fitness Midrand to send me a letter confirming I won’t be liable for the settlement amount after weeks of fighting them to cancel my membership since their internal staff member was found guilty of lying to sign me up. They’re then informed their HR department is dealing with the misrepresentation case and I won’t be liable for any cost as I am cancelling due to misled. I am now getting threatening messages that I owe Planet Fitness a settlement amount of R1800!!!!! No one is responding to my emails requesting a confirmation letter of no settlement fee and closure of this matter instead I have an email from 3 weeks ago stating that the membership has been cancelled. I will tell anyone willing to listen not to make the mistake of signing up with Planet Fitness. They don’t know the meaning of accountability, all they do is frustrate a person. I have been dealing with this matter since October and frankly I’m sick of it. It’s time I get my attorneys involved. If I could give a NO STAR ATTACHED GO THIS REVIEW I WOULD!