MM
Molebogeng M
1 reviews | Active since Nov 2017
25 Jul 2024, 09:59
Maintenance and unprofessionalism
Planet fitness waterfall need to get their house in order before it’s too late. The stuff there is very unprofessional may be they think they are there to just chill, the steam room hasn’t worked for over a month in winter when we need it the most. They only care about bringing in new customers but don’t care about retaining the once they because the contract is signed already.
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Replies (1)Planet Fitness's replyOfficial
25 Jul 2024, 12:17Good day,Molebogeng,
Thank you for bringing these concerns to our attention. We sincerely apologize for any inconvenience you've experienced. Your feedback is invaluable to us, and we are dedicated to making necessary improvements to meet your expectations. Thank you for your patience and understanding.
Best regards,
Planet Fitness team.
Thank you for bringing these concerns to our attention. We sincerely apologize for any inconvenience you've experienced. Your feedback is invaluable to us, and we are dedicated to making necessary improvements to meet your expectations. Thank you for your patience and understanding.
Best regards,
Planet Fitness team.
Planet Fitness's reply25 Jul 2024, 12:17
Official
Good day,Molebogeng,
Thank you for bringing these concerns to our attention. We sincerely apologize for any inconvenience you've experienced. Your feedback is invaluable to us, and we are dedicated to making necessary improvements to meet your expectations. Thank you for your patience and understanding.
Best regards,
Planet Fitness team.
Thank you for bringing these concerns to our attention. We sincerely apologize for any inconvenience you've experienced. Your feedback is invaluable to us, and we are dedicated to making necessary improvements to meet your expectations. Thank you for your patience and understanding.
Best regards,
Planet Fitness team.
