Lost item

I lost my Quiksilver Grey top in August 2015 ,reported the lost item at the reception and was advise to speak to the manager Juan.Checked for the lost item in the register book and it was found to be recorded in the book as found and kept in the lost item storage .<br> Promised to look for it as the is lots of things in the storage and come back to me .Spoke to him again advise they couldn't find it .<br> What surprises me ,item is registered in the book and no one sign as prove of collections but they still cannot find it ,he promise to investigate and give me feedback until today .<br> <br>