NR
Nicholas R

1 reviews | Active since Apr 2015

23 Apr 2015, 11:20

Lifetime membership s****ped

Planet fitness came out with a life time membership with a pre-paid visit after a certain number of free usages at the gym.<br> <br> i currently went back to use my membership, now it has been s****ped and want me to pay an enormous amount for the two weeks i am in the country and want to use the contract again. Supposedly having to pay R30 for each visit has now been s****ped and now want me to pay R1500 for 50 visits when i signed a contract to pay per visit. On top of all this they say my contract has expired. this is impossible as it is a signed life time membership. <br> <br> I think that they should have let every user with this contract know in advance that they were going to change it. I think it is pathetic especially since i paid a large amount of money to be a life time member and now have to pay a large amount again.<br> <br> If i knew this was going to happen then i would have never got the contract in the first place.<br> <br>

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Replies (1)
Planet Fitness
Planet Fitness's reply29 Apr 2015, 11:43
Official
Hello NRodda,

We thank you for contacting us with regards to your debit order query.

One of our member respondents will be in contact to assist you.

Yours in Fitness