1 reviews | Active since Feb 2013
Legal Action in Process
Dear Manny,<br> <br> It seems that you have continuously dropped the ball on member services and care, I am gathering that you don't really care much more than, oh well why not just leave it there, you struggle to get the simplest thing done when it comes to service.<br> <br> Yolandi, well yes what do we say, never in the office, never able to return calls, you have been trained well by your CEO, you must be so proud.<br> <br> So then can I ask one very small, well I realize that it is out of your general scope because frankly you have no intention in providing members with true service.<br> <br> So I will be instructing my attorney's to claim R750.00 from you as well as R125.00 for airtime for the poor service and the time that I have had to take out of my business day to address questions that NO ONE has answered properly.<br> <br> Imagine having to request a copy of the contract that I have never seen until I requested it. So a charge of ***** is also pending at this stage!!!!!!<br> <br> For anyone who enjoys gym join a club, but unless you are prepared to be a statistic and actually never be treated with respect or thanks, THEN PLANET FITNESS IS NOT THE GYM GROUP TO JOIN.<br> <br> Imagine waiting three weeks+ for service = SHOCKING
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness
