1 reviews | Active since Sept 2015
Left Me Dry... Still without Pool facilities!!!
I went to renew my Gym membership on the 23 June 2015. During this process I was not advised that the pool at the gym was under renovation and that I could use any other gym within the chain to ultilise this facility during this time.<br> I could obviously see that the gym was undergoing renovations and therefore asked how long it would be before I could use the pool. I do not use any other facility at the gym. I was told that the pool should be up and running very shortly, within the next two weeks, thus meaning by 7 July 2015.<br> I checked every couple of days with reception and eventually was told there was water in the pool. I went to the gym only to find there was now no Ladies changing rooms and that I could use the disabled toilet to get changed in. I did so, went for my swim , only to find when I came out that the disabled toilet had now been closed off by the building contractors and that I must go outside to get changed back into my clothes.<br> This is still outstanding and I want my contract credited with the amount of time lost or alternatively to be canceled and reimbursed due to \Breach of Contract"on their side. Nobody ever reply or ring you back.<br> <br> IT IS NOW 3 MONTHS!!!<br> <br> """
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
