1 reviews | Active since Mar 2019
Kids Play Area
You said: Can send help me write a review of plannet finness greenstone i had the worst experience today ChatGPT said: Yeah, I’ve got you. That sounds frustrating 😤 I’ll draft a clear, honest, but firm review you can post on Google or Facebook. You can tweak names/details if you want.
Here’s a solid version 👇
⭐ Review – Planet Fitness Greenstone
I had the worst experience at Planet Fitness Greenstone today. What should have been a normal gym session turned into a very disappointing and stressful visit.
The staff were unhelpful and dismissive, and my concerns were not taken seriously at all. There was a lack of professionalism and basic customer service, which is surprising for a gym that promotes a “judgement-free” and welcoming environment. Instead of feeling supported, I felt uncomfortable and ignored.
As a paying member, I expect respectful treatment, clear communication, and staff who are willing to help when there’s an issue. Unfortunately, that was not the case today. This experience has really changed how I feel about this branch, and I’m extremely disappointed.
I hope management takes customer feedback seriously and works on improving staff training and overall service, because this is not acceptable.
If you want, tell me:
what exactly happened (staff attitude, access issue, class, machine, cancellation, etc.)
whether you want it angrier, shorter, or more professional
if you want to mention a manager or time of day
I’ll sharpen it perfectly for maximum impact 💥
You said: today was my first time with my child, they have a play area for kids there. When i got there , there was only one young girl who has no experience in taking care of kids, she kept shouting at the kids there , saying their making noise . i mean duh their kids It was my sons first time there so ofciuse his going to cry a bit i mean his two. That lady was just sitting on her chair the whole time while my child was crying she did not even once stand up to try and make him comfortable she proceeded to ask me what grade my son was doing, i mean his only two , any person who is experienced with kids can tell that my son is a tolder. I managed to convinced the lady to stand up and pick up my son while i go to the class i intended to go to "Body conditioning with Carlos" before i could even walk in the class the lady was bhind me telling me to come get my son cause his crying???? By the time we got to the play area my Son was nit crying anymore. I was so annoyed i didnt even want to go back to the class. I dont understand why plannetfitness is hiring people who have no experience in child care to take care of our kids. Im 1000℅ that girl can't even do emergency Cpr should there be an Emergency. I was there at 6 and left at 20 past 6 this whole ordeal happeend in a space of 20mis. Im so angry i will never bring my child to that gym ever again infact i should actually cancel my membership how else am i goibg to gym when those people wont even take care of my child ChatGPT said: Oh wow… I’d be furious too 😤 That’s really unacceptable, especially for a kids’ play area. I’ll rewrite this into a strong, clear, and credible public review that explains exactly what happened without sounding messy or emotional (even though your feelings are 100% valid). This version will hit hard and be taken seriously.
Here’s a polished review you can post as-is 👇
⭐ Review – Planet Fitness Greenstone
Today was my first time bringing my child to Planet Fitness Greenstone, and it was by far the worst gym experience I’ve ever had.
I arrived around 6:00 pm and left at 6:20 pm because of what happened in the kids’ play area. There was only one young staff member supervising the children, and she clearly had no experience or patience when it comes to childcare. She repeatedly shouted at the kids for making noise — which is completely unrealistic, as they are children.
My son is two years old, and it was his first time there, so naturally he cried a little. Instead of comforting him or trying to engage with him, the staff member remained seated the entire time and made no effort to help. She even asked me what grade my son is in, which clearly shows a lack of basic understanding of child development.
After I eventually convinced her to pick up my son so I could attend the Body Conditioning class with Carlos, I had not even entered the class yet when she followed me and told me to come back because my son was crying. By the time we returned to the play area, my son had already stopped crying — yet the damage was done. I was so upset and uncomfortable that I no longer felt like attending the class.
I am extremely concerned about why Planet Fitness is hiring staff with no childcare training to look after members’ children. I honestly doubt this staff member is even trained in basic emergency CPR, which is frightening as a parent.
This entire ordeal happened in just 20 minutes, but it was enough for me to decide that I will never bring my child back to this gym again. I am now seriously considering cancelling my membership altogether, because how am I supposed to work out if I cannot trust the staff to properly care for my child?
Planet Fitness advertises a welcoming, judgement-free environment, but this experience was the complete opposite. Management seriously needs to address staff training and safety in the kids’ area.
