kM
khetha M

1 reviews | Active since May 2018

13 Nov 2025, 11:00

It’s 2025—Why Can’t I Just See the Price and Join Online?

It really shouldn’t be this difficult to find out how much a gym membership costs. Prices shouldn’t be a secret that require me to go through an unnecessary “interview” with a sales rep. Just list the information—like membership fees—clearly on the website. I should also be able to sign up online through a simple self-service process. It’s 2025, after all—this should be standard by now, not a struggle.

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Replies (1)
Planet Fitness
Planet Fitness's reply17 Nov 2025, 12:03
Official
Hi Khetha,

Thank you for your feedback. Our membership pricing varies depending on the type of membership and the specific club location. We understand that clear and accessible information is important, and we’re continually working to improve how we share details about our memberships. 

Thank you. 
The Planet Fitness Team. 💙