INEFFICIENCY AT IT'S BEST

Horrible service. Went to planet fitness platinum in Sandton to get my membership and everything was perfect. Free month pass and my membership was fine. 1 week later my membership has issues and needs to be redone. Cool, they cancel it and set me up on a new one. OK all is well I'm happy again, but now my utility ain't the same. 2 days later the same 2nd membership given by the manager has issues and I need to go back in and rework my membership again.. I was like **** that.. Issues with a membership handed to me by the manager himself. Treasonous. Sales agent calls me and says I need to call planet fitness and tell them to cancel all my 2 memberships, they must refund me my activation fee and then we proceed again. Imagine I must handle other people's incompetence. I do it cause I paid 2k on the spot. 2nd of Feb I call and everything is done and I must wait 14 business days. JESUS KNOWS I'M ****ED. I wait and today it's 02/03/2018 and still nothing. I've never experienced such unprofessionalism, no efficiency and no respect for customer service.