Increased 3 years fee

I am very disappointed with planet fitness I have been for morethan 5 years a member with the team and I never skipped a month I was suprise that my monthly fee went from R196.17 to R299. 00 with u guys letting me know. It like 45% increase and when I asked I was told that cause for the last 3 years my fees didn't increase and I just feel like you guys are not fair.... And who's fault is it that the fees weren't increase and the funny part is that I asked the consultant to show me in my contract where it say so and she couldn't and after she advised me that Yolande one of her managers will call me from the call center since last week Wednesday till today The manager is still calling me...... Please rectify this mess and get back to me as soon as possible my numbers are ********** 502..

I have been asking that managermenr to contact me I regarding and what makes me more angry is tht know one advised me last year that my fees wasn't increased for the past 3 years and they will increase it and rectify it... It wasn't my fault that they didn't increase the fee on a yearly basis.. And when I call in they make they problem mine... One of their consultant even asked me what is the way forward instead of she tell me. I am very disappointed