1 reviews | Active since Apr 2014
Incorrect deductions
In December My Girlfriend and I joined the PF Gym in Walmer with a 30-day membership that I bought through Groupon. We started going to the gym and really enjoyed it. Before the end of December one of the sales people told us about the promotion of the time being that, if you join before the end of December you get the first month free and will not pay a joining fee at a monthly membership of R169. <br> I then forfeited the remainder of my \Groupon membership"and joined the Gym on a 24-month contract. So my first payment should have been R169 at the end of Jan for Feb.<br> <br> On 31 Jan my account was debited twice: R169 and again R179.13. I enquired via your website form and the gym and nobody seems to really be sorting the problem out. <br> <br> I have asked about it about four times at the gym"
We thank you for contacting us with regards to your query.
We have checked you account information on our system. We have fond that the R79 you were charged is for a pro-rata fee, and the R100 is for a tag fee. These two amount add up to R179.
The future charges on your account are set at R169 as agreed on your membership agreement.
Should you require clarity or further assistance kindly contact our customer care line.
Yours In Fitness
We thank you for contacting us with regards to your query.
We have checked you account information on our system. We have fond that the R79 you were charged is for a pro-rata fee, and the R100 is for a tag fee. These two amount add up to R179.
The future charges on your account are set at R169 as agreed on your membership agreement.
Should you require clarity or further assistance kindly contact our customer care line.
Yours In Fitness