INCORRECT DEBIT

PLANET FITNESS TAKES UNAUTHORISED MONEY FROM MY ACCOUNT AND THEY DID WELL BY REVERSING IT AFTER I CALLED THEM. NEXT THING I AM NOT ABLE TO GET INTO THE GYM BECAUSE MY ACCOUNT IS IN \ARREARS'. WHEN I CALL THEM THEY TELL ME ITS REVERSAL CHARGES THAT I MUST PAY. SO THEY MADE A MISTAKE BY DEBITING AND NOW I MUST PAY FOR THEIR MISTAKE??? AND MAEMO HAS THE NERVE TO TELL ME ITS ONLY A SMALL AMOUNT, I MUST PAY IT THE BRANCH.....IS THIS HOW PLANET FITNESS DEALS WITH THEIR CLIENTS. I DO NOT HAVE A PROBLEM WITH MOVING TO VIRGIN ACTIVE IF PLANET FITNESS DOES NOT APPRECIATE MY BUSINESS. YESTERDAY I DEALT WITH PROVAKA, WHO ALSO SEEMED LIKE HE DIDN'T KNOW WHAT HE WAS DOING. WHEN I ASKED TO SPEAK TO HIS MANAGER, YOLANDI CROWLEY , SHE WAS NOT AVAILABLE - \"OBVIOUSLY\"!!!!"