EK
Eric K
1 reviews | Active since Feb 2012
29 Jun 2015, 08:49
Incorrect billing and contract
I signed a 3yr contract with Moreleta Club in Feb 2013 which ends in Feb 2016 and I FULLY paid for it. The person who assisted me was Clever Monaise the Sales Manager in Moreleta. I the relocated to Montana branch and paid transfer fees. <br> <br> 3 months ago I discovered that planet fitness opened another 3 yr account on my name and they debit money from my account. I have been calling their call centre for the past 3 months and I haven't got any help. I can't go gym because they deny me entry at the branch. <br> <br> Their collection department was quick to call asking for payments but I haven't got any call regarding the fixing of my issue. Please help.
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Replies (1)Planet Fitness's replyOfficial
30 Jun 2015, 16:05Hello lagharbk,
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness.
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness.
Planet Fitness's reply30 Jun 2015, 16:05
Official
Hello lagharbk,
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness.
We thank you for contacting us with regards to your query.
One of our member respondents will be in contact to assist you.
Yours In Fitness.
