INCOMPETANT BRANCH

my daughter had a subscription with planet fitness. after a few months she changed schools .i continued paying subscription until end of the contract at which time we went into the Randfontein branch and signed a cancellation order (which we now discovered doesn't exist) after which they told me the lady joy was fired for ***** for accepting money,anyways the debit was stopped and as such it was presumed to be done. Now my daughter wants to rejoin this gym and they say I'm responsible for R2000-R3000-00 IN OUTSTANDING MONTH TO MONTH SUBSCRIPTIONS. when you contact them, they email my daughter because they don't have courage to reply.SO BE CAREFUL OF THIS GYM AS THEY WILL TRY HOLD YOU RESPONSIBLE FOR THERE STAFF INCOMPETANCE OR FAILED VETTING OF EMPLOYEES