NB
Niki B

1 reviews | Active since Mar 2026

28 Mar 2026, 08:26

Impossible to cancel, purposely dishonest!!!

Do NOT sign up for Planet Fitness. DO NOT ALLOW FOR DEBIT ORDER MANDATE!!! YOU WILL REGRET THIS!! They will hold your account hostage.

Disastrous to join. I should have known then that it would be even more frustrating to leave!!!

They intentionally ignore cancelation notices because then they have the luxury of continuing with their debit order mandate. The bank can't cancel a debi check, only the service provider.

This is not a gym, it is a predatory subscription trap!!!!

CANCELATION NOTICE SUBMITTED, PLENTY OF EMAILS, REMINDERS, CALLS - NO ACTION FROM FROM THIS GYM. I sent a copy to the Cavendish Club Manager as that is where I signed up. Also no interest from them to help. This is a calculated, ********* business model.

Stay away. It’s not worth the stress and the inevitable headache to cancel.

Hopefully I have more luck with the Consumer Protector now than with Planet Fitness.

0
Replies (1)
Planet Fitness
Planet Fitness's reply30 Mar 2026, 11:51
Official
Hi Niki,

Thank you for reaching out and bringing this to our attention. We will investigate and review your membership, and provide you with an update.


We appreciate your patience and understanding while we work to resolve this for you.


The Planet Fitness Team.