I did not ask for a 24 month contract

I signed up with Planet Fitness last year October on the condition that my contract only lasts for 12 months.

The sales manager Garth at the time agreed on this and told me I had to utilize the gym before 2pm when I do. I accepted this. Himself and the sales rep Veronica wrote down all the things I will be getting on the back of the promo page they had at the time which was the R199 pm. I signed was showed the contract but my details were incorrect then the lady at the front desk had to redo this. I received the contract again and still my personal info was incorrect. I didn't check the contract info at the time as I trusted that everything we discussed would be on there. When I checked my contract last week, it said 24months instead of 12.

I went it and spoke to Veronica and she insinuated that what I was saying is false. Garth no longer works at that Branch (Claremont) but Veronica said she would ask him what happened with this one.

I don't believe I am going to get a positive answer out of this as it was a year ago and don't expect them to remember this as they have different clients all the time. I however expect Veronica to have filed the paper with my contract that she noted down all the costs and levys on.

I need to have my contract end in October as I won't be able to use the service since I am leaving the country which is what I told both of them before signing the contract.

I am very unhappy with their services. Very unprofessional too.