Horrible service

DO NOT SIGN UP WITH PLANET FITNESS!!! THEIR SALES REPS WILL **** YOU. I SIGNED UP FOR A VITALITY CONTRACT AND PAID THE ACTIVATION FEE AND MY CONTRACT WAS NEVER ACTIVATED!!! I WAS SUPPOSED TO PAY 199 A MONTH FOR MY MEMBERSHIP BUT THEY ACTIVATED A MEMBERSHIP THAT I PAY 493.90 FOR. REP TOLD ME I NEED TO SIGN A CONVERSION CONTRACT TO CHANGE IT TO A VITALITY MEMBERSHIP. DID THAT ON THE 21ST OF FEBRUARY AND WAS ADVISED THERE'S A 72 HOURS TURNAROUND. IT'S NOW THE 17TH OF APRIL AND NOTHING IS DONE BUT THEY ARE STILL TAKING MY MONEY. RUN FAR FROM THESE PEOPLE.