DM
Desigen M

1 reviews | Active since Nov 2015

03 Nov 2015, 09:11

Horrible Service

I have been trying to cancel my account for years now, upon signing up. I was advised by the sales person that I would be able to cancel my contract when I relocate. I have been with planet fitness parklands for a few months and then had to relocate. this is the reason I had signed up in the first place. this apparently was all sales talk. I am not going to pay for a service that I have not being using. if this is not resolved I will take this issue further. I have been calm about it previously and spoke to the guys at Planet Fitness head office. i was considering joining planet fitness wanderers but if this is the service i am receiving, i will reconsider. please resolve this ASAP

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Replies (1)
Planet Fitness
Planet Fitness's reply04 Nov 2015, 09:27
Official
Hello nevillednm,

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness