IB
Ilsebeth B

1 reviews | Active since Sept 2022

05 Sept 2022, 10:50

Horrible customer service, cheat you out of money.

After cancelling my memebership I was told I have to pay another 2 months of fees after which my membership will be cancelled. After paying for another 2 months, they charged me for another month although my membership is now supposed to be cancelled. I have tried phoning them where I was put on hold for aprox. 20 min. I never got through to them, so I sent them an email which will probably never be read. Do not open a gym membership at Planet Fitness.

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