Help me stop planet fitness from exploiting customers.

I have been a member of planet fitness South Africa for 2 years. I have found it hard to leave their contract even after the contract date expired. I have tried to communicate with them via telephone or through the gym i sign up with. They continued to bill my account for 3 months after the contract had expired. they keep phoning me saying I owe them money for the 3 months, yet I had been trying to contact them to cancel my contract to no avail. They charged me an annual fee which I was not supposed to pay had they canceled my contract.

Before this happened I had been on another contract with them that they decided to auto renew without my knowledge. they forced me to sign a new contract threatening me with legal action because I owed them for the months that had passed.

I know i am not the only one who has been harassed by planet fitness. I believe in a consumer based economy we should not be treated like this. We pay for these services from our hard earned money. We should be able to opt out of these contracts when they expire.

I cannot suffer for the inefficiencies of an organisation. To top it all, no one investigated my issue and it seems no one really cares.

If you have ever been a victim or know someone who is a victim of planet fitness, let us all rise up against these organisations that want to customers for a ride.

support the movement https://www.change.org/p/planetfitness-stop-planetfitness-from-exploiting-customers-donotsign-thedottedline?recruiter= ********** 16&utm_source=share_petition&utm_medium=copylink&utm_campaign=share_petition&utm_term=Search%3ESAP%3EZA%3ENonBrand-Tier%201%3EHead%20Term%3EBMM