Head office - Planet Fitness Incompetence - Memberships Sanlam Reality activation

I have been trying to set up a membership with planet fitness through Sanlam Reality, It has taken the length of more than three and a half weeks to set up a membership, I might add that i have already paid in a total of 1650 in fees to planet fitness three weeks ago (J Wentzel being the representative from Hazel-wood) for the membership. I have been also receiving excuses from the Bedfordview Club. So At this stage its Hazelwood, Bedfordview and Wanderers giving me excuses, I am tired and fed up with this BS.

Issue of my membership still not sorted (due to a previous membership having been in the system) I want my membership to be activated now and not waiting for pathetic excuses that the matter has been escalated, whereby staff members are saying escalation has been done, NO! it has not !!! Latest excuse from Head office - SIGNATURES DON'T MATCH !!! ??? on Contract that was signed and sent yesterday from Consultant at Hazelwood , Clearly your left hand does not know what the right hand is doing !!!! in your business !!!!! ????? , My name is Paulo Gomes, am highly cross and want some answers now !!! the other excuse was that I signed the wrong contract from the consultant in hazel wood, pathetic, This membership needs to be resolved now !!! PS I try and contact the rep from Hazelwood and to no avail, he does not even answer his phone., to take a call from me so that I can lay out my grievance against Planet Fitness. I want a TAG to be set up and my membership to be activated.....Thank you !!